Some service companies are reluctant to introduce mobile devices into their workflow due to concerns about costs, privacy, and efficiency. While challenges exist, the benefits of equipping your team with mobile devices are numerous – helping you keep customers happy and grow the bottom line.
That camera on your mobile device can be used for more then just selfies. Job photos (and videos) provide a powerful tool for your service business, creating transparency, providing context to your team, and building trust with your customers.
Broken brackets, buzzer beaters, upsets and more – the Madness of March is coming to an end. But the Final Four, and each team’s path to the big show, provides important takeaways for field service businesses.
Many franchise networks rely on proprietary software to run their network, citing unique needs in workflow. But the ‘perfect match’ comes at a cost – proprietary systems are filled with limitations that can hold back your franchise’s growth.
The New England Patriots are football’s most successful franchise – 5 championships in less then 20 years, with eight straight playoff appearances. The blueprint for their success can be applied to any franchise – including service franchises.
Sometimes, things go wrong – at work, during a service call, and especially at the airport. But the way you respond can be the difference between retaining your customers and seeing your reputation sent into a nosedive.
Restoration companies – fixing water, fire, mold and smoke damage – represent a multi-billion dollar industry with inelastic demand. It also represents one of the most competitive field service industries. How can the right tools empower restoration companies to succeed?
A recent Yodle study showed 77% of consumers believed national chains and franchises provided lower costs – but they still chose local businesses due to service and trust. How can national companies build trust on the local level?
Monthly recurring revenue (MRR) is a term associated more with software companies then service companies – but it’s a key metric and a necessity for service businesses. We explore how field service companies can grow their recurring revenues through a variety of channels.
Learning new skills – algebra, yoga, or field service management software – is a difficult task. But with the right education, incentives, and process, you can turn your field techs into technical mavens in short order.
Ten of the top 25 fastest-growing franchises in the US are field service businesses such as Mosquito Joe, Jan-Pro, and One Hour Heating and Air Conditioning. Why are more investors and entrepreneurs looking to service franchises over traditional franchising opportunities?
Automated drip campaigns and scheduled e-mails allow your service business to automatically follow up with customers on appointments, send time-sensitive offers, announce promotions in an instant, and more.
At ServiceBridge, we get it – your expertise lies in shock and algaecides; not in SEO and algorithms. That’s why we’ve got some pointers from our marketing specialist to help your pool service business succeed.