Kevin Skinner

February 18, 2019

Tailored to Your Business: Custom Forms + Templates

Most service management software is geared towards a broad audience, meaning it’s not a perfect fit for your business. With custom forms + templates, ServiceBridge can tailor our software to provide a complete solution for your unique needs.
June 25, 2018

Field Service Software Integration: Completing the Sales Cycle

It takes more then one tool to get the job done. But building the right toolbox is important – and for service businesses, integration between the software programs they rely on is critically important.
April 26, 2018

Sales Success for Service Businesses

“Sales” can be a scary word to some – conjuring up images of unethical stock brokers and shady used car salesmen. But the modern approach to sales couldn’t be further from these portrayals. Today’s sales process focuses on trust, relationships, and a team effort to get the deal done.
January 17, 2018

Key Questions for Franchise Reporting

Today’s franchise networks have access to unlimited amounts of data about their business – but utilizing that data to drive improvement starts with asking the right questions.
November 9, 2017

QuickBooks and Field Service: A Perfect Match

Field service software provides service teams with a host of benefits – but to truly optimize your service business from estimate to payment; you need a best in class accounting tool – like QuickBooks Online
October 16, 2017

Preparing Now for Next Season

Summer has come to a close, with colder temperatures on the way – signaling the end-of-season for many field service industries such as pool service and landscaping. How can these businesses make the most of the winter months?
September 5, 2017

Technical Considerations for Franchise Software

When you buy a car, you not only look at the exterior – but research the engine, transmission, and suspension. The parts that ultimately ensure the car is reliable and gets where you want to go. Unfortunately, few software buyers look beyond the exterior and examine the ‘engine’ of the software they need to run their business.
August 4, 2017

Improving the Last Mile for Field Service

In logistics, 28% of the cost of delivery is attributed to the last mile. For field service companies, there is no delivery hub – every mile is the last mile. How can companies improve efficiency and reduce their ‘last-mile’ costs?
July 28, 2017

Mobile Applications in Franchise Operations

The average person spends over 5 hours a day with their smartphone, 92% of that time spent on applications. However, in the franchise world, mobile apps are few and far behind – creating a ‘blind spot’ for franchisors
July 12, 2017

Improving + Empowering Dealer Networks

Dealer networks – authorized service providers who work on behalf of an equipment manufacturer – operate differently then a standard field service, but can still realize some great benefits with the use of field service software.
May 31, 2017

Building a Better Service Referral Program

Everyone knows word-of-mouth referrals are a key to obtaining new business – but few field service companies properly build, promote, and execute on their referral program.
April 27, 2017

Software for Commercial Cleaning Companies

Commercial Cleaning represents one of the largest field service industries – demand is high, but competition is fierce. The right software helps commercial cleaning companies stand out and grow their business.
April 18, 2017

The Failure of Server-Based Field Service Software

In the world of field service management software, one of the biggest choices consumers have to make is between cloud-based and locally hosted platforms. We lay out the case on why a cloud-based solution makes more sense for most service businesses.
March 28, 2017

Choosing the Right Pool Cleaning Software

Pool maintenance and cleaning companies are faced with an overload of choices when it comes to choosing software – how can they determine what key features they need to look for in a software solution?
March 15, 2017

Customer Experience in Service Businesses

With the rise of mobile apps and on-demand services such as Uber; tailoring the customer experience to be as seamless as possible. In this article we examine service businesses and how they can improve their customer experience process
February 21, 2017

Job and Estimate Reporting for Service Businesses

Data-driven decisions are critical for helping a service business grow. In this article, we discuss the Jobs and Estimates report in ServiceBridge and how it can help business owners make intelligent decisions
February 3, 2017

Do I Need Custom Field Service Software?

For many companies, the choice between buying software and getting custom software built can be a difficult one. We weigh out the pros and cons of each option for field service businesses.