The end of the year gives us time to reflect on our journey, celebrate our victories, and plan for what’s next. At ServiceBridge, we’ve accomplished a lot in 2017 – and have even bigger plans for 2018.
For franchise companies, deciding to change technology is only half the battle – selling that change to their franchisees and creating a plan for implementation represents a unique challenge after the contract is signed.
Change can be scary – especially when it’s going to impact your entire franchise network. But the right planning and strategy can help your team find and implement the right franchise software in a timely manner.
Feedback and communication are critical to grow any business – including a franchise network. But how can franchisors give objective feedback and help their franchisees grow? Answer: through smart assessment and smart planning.
Service calls represent the largest portion of revenue and time for most field service firms – but what about installation, part sales, and retail operations? Here’s how you can drive revenue beyond service calls.
In Chicago, we know a bit about building winning teams. In honor of Opening Day, we take a look at Chicago’s current championship team and take away some lessons that can be applied to the field service world.
Iconic brands such as BMW, Target, and Nike stick in our minds for a reason. They have made themselves different from the competition and defined a target customer. Today, we’ll give you some tips on doing the same for your service business.