Michael Barbour

 
March 8, 2018

Every Stage of Scaling Your Franchise

Franchises come in all sizes – from starting out with the first franchisee, to supporting a network of thousands. Franchise software can help franchisors at every stage – in different ways.
February 6, 2018

Reach New Heights with us at IFA 2018!

Heading to IFA 2018? Join ServiceBridge in Booth #825 to learn about how we’re helping franchise networks reach new heights – and enjoy some fun surprises and treats!
December 15, 2017

Shooting for the Moon – and Beyond

The end of the year gives us time to reflect on our journey, celebrate our victories, and plan for what’s next. At ServiceBridge, we’ve accomplished a lot in 2017 – and have even bigger plans for 2018.
October 30, 2017

Selling Change to Franchise Networks

For franchise companies, deciding to change technology is only half the battle – selling that change to their franchisees and creating a plan for implementation represents a unique challenge after the contract is signed.
October 19, 2017

Franchise Software: Requirements and Planning

Change can be scary – especially when it’s going to impact your entire franchise network. But the right planning and strategy can help your team find and implement the right franchise software in a timely manner.
September 26, 2017

Assessing (and Improving) Franchisee Success

Feedback and communication are critical to grow any business – including a franchise network. But how can franchisors give objective feedback and help their franchisees grow? Answer: through smart assessment and smart planning.
August 15, 2017

Growing Every Channel of Revenue

Service calls represent the largest portion of revenue and time for most field service firms – but what about installation, part sales, and retail operations? Here’s how you can drive revenue beyond service calls.
July 21, 2017

Franchise Software: Impacts in Every Branch

Franchise software has impacts far beyond your technology team – it has the ability to influence every part of your organization, from finance to marketing to franchisee operations
May 22, 2017

Field Service Software – If Not Now, When?

Perfection is often the enemy of progress. Is your search for the perfect field service management solution stalling the progress of your team? Here’s how to move forward.
April 24, 2017

How to Make Service Calls Profitable

For many field service professionals, service calls come with thin margins and potential frustrations. Learn how ServiceBridge can help you make service calls a profitable part of your business.
April 10, 2017

Building a Winning Field Service Team

In Chicago, we know a bit about building winning teams. In honor of Opening Day, we take a look at Chicago’s current championship team and take away some lessons that can be applied to the field service world.
February 7, 2017

2017 Pool and Spa Show Recap

ServiceBridge’s experience at the 2017 Pool and Spa Show
January 17, 2017

Creating A Brand Message for Your Service Business

Iconic brands such as BMW, Target, and Nike stick in our minds for a reason. They have made themselves different from the competition and defined a target customer. Today, we’ll give you some tips on doing the same for your service business.