July 28, 2017

Mobile Applications in Franchise Operations

The average person spends over 5 hours a day with their smartphone, 92% of that time spent on applications. However, in the franchise world, mobile apps are few and far behind – creating a ‘blind spot’ for franchisors
July 21, 2017

Franchise Software: Impacts in Every Branch

Franchise software has impacts far beyond your technology team – it has the ability to influence every part of your organization, from finance to marketing to franchisee operations
July 17, 2017

How Data Drives Franchise Success

Data-driven decisions are common in every business today. But for franchise networks, data and the decisions they inform can mean the difference between robust growth and catastrophic failure.
July 12, 2017

Improving + Empowering Dealer Networks

Dealer networks – authorized service providers who work on behalf of an equipment manufacturer – operate differently then a standard field service, but can still realize some great benefits with the use of field service software.
July 5, 2017

Building a Franchise Network Growth Strategy

Some franchises grow, while others falter. Why? It’s a combination of things you can’t control – and a lot of things that you can.
June 22, 2017

How to Avoid Buyer’s Remorse With New Software

Buyers’ Remorse: That sinking, stressful feeling when you realize that, maybe, you didn’t think through a purchase. That feeling only gets worse when it’s the software your business relies on to run. How can it be avoided? TechnologyAdvice is here with some tips.
June 19, 2017

Taking Your Franchise Network to New Heights

Growing a field service franchise is hard – how can your franchise get to the top? Learn how ServiceBridge is helping take field service franchises ‘to the moon’.
June 5, 2017

Restoration Field Service Software Requirements

Restoration companies – fixing water, fire, mold and smoke damage – represent a multi-billion dollar industry with inelastic demand. It also represents one of the most competitive field service industries. How can the right tools empower restoration companies to succeed?
May 31, 2017

Building a Better Service Referral Program

Everyone knows word-of-mouth referrals are a key to obtaining new business – but few field service companies properly build, promote, and execute on their referral program.
May 25, 2017

Software Provider, or Software Partner?

When it comes to your field service software provider – are they a partner, or simply a vendor? We explore the differences and ServiceBridge’s approach to being a partner; rather than a vendor.
May 22, 2017

Field Service Software – If Not Now, When?

Perfection is often the enemy of progress. Is your search for the perfect field service management solution stalling the progress of your team? Here’s how to move forward.
May 17, 2017

Building a Local Presence for Service Franchises

A recent Yodle study showed 77% of consumers believed national chains and franchises provided lower costs – but they still chose local businesses due to service and trust. How can national companies build trust on the local level?
May 11, 2017

Creating Monthly Recurring Service Revenue

Monthly recurring revenue (MRR) is a term associated more with software companies then service companies – but it’s a key metric and a necessity for service businesses. We explore how field service companies can grow their recurring revenues through a variety of channels.
May 9, 2017

No Experience Needed: Field Service Franchises

Many field service franchise companies advertise that “no industry experience” is required to become a franchisee. We take a look at why.
May 3, 2017

GPS Tracking: Micromanagement or Accountability?

Many business owners and field technicians are resistant to GPS tracking – concerned that tracking is a form of micromanagement. However, tracking provides some important safety and accountability measures for field service companies
April 27, 2017

Software for Commercial Cleaning Companies

Commercial Cleaning represents one of the largest field service industries – demand is high, but competition is fierce. The right software helps commercial cleaning companies stand out and grow their business.
April 24, 2017

How to Make Service Calls Profitable

For many field service professionals, service calls come with thin margins and potential frustrations. Learn how ServiceBridge can help you make service calls a profitable part of your business.
April 18, 2017

The Failure of Server-Based Field Service Software

In the world of field service management software, one of the biggest choices consumers have to make is between cloud-based and locally hosted platforms. We lay out the case on why a cloud-based solution makes more sense for most service businesses.
April 13, 2017

Creating Tech-Savvy Field Technicians

Learning new skills – algebra, yoga, or field service management software – is a difficult task. But with the right education, incentives, and process, you can turn your field techs into technical mavens in short order.
April 10, 2017

Building a Winning Field Service Team

In Chicago, we know a bit about building winning teams. In honor of Opening Day, we take a look at Chicago’s current championship team and take away some lessons that can be applied to the field service world.