The average person spends over 5 hours a day with their smartphone, 92% of that time spent on applications. However, in the franchise world, mobile apps are few and far behind – creating a ‘blind spot’ for franchisors
Dealer networks – authorized service providers who work on behalf of an equipment manufacturer – operate differently then a standard field service, but can still realize some great benefits with the use of field service software.
Buyers’ Remorse: That sinking, stressful feeling when you realize that, maybe, you didn’t think through a purchase. That feeling only gets worse when it’s the software your business relies on to run. How can it be avoided? TechnologyAdvice is here with some tips.
Restoration companies – fixing water, fire, mold and smoke damage – represent a multi-billion dollar industry with inelastic demand. It also represents one of the most competitive field service industries. How can the right tools empower restoration companies to succeed?
A recent Yodle study showed 77% of consumers believed national chains and franchises provided lower costs – but they still chose local businesses due to service and trust. How can national companies build trust on the local level?
Monthly recurring revenue (MRR) is a term associated more with software companies then service companies – but it’s a key metric and a necessity for service businesses. We explore how field service companies can grow their recurring revenues through a variety of channels.
Many business owners and field technicians are resistant to GPS tracking – concerned that tracking is a form of micromanagement. However, tracking provides some important safety and accountability measures for field service companies
Commercial Cleaning represents one of the largest field service industries – demand is high, but competition is fierce. The right software helps commercial cleaning companies stand out and grow their business.
In the world of field service management software, one of the biggest choices consumers have to make is between cloud-based and locally hosted platforms. We lay out the case on why a cloud-based solution makes more sense for most service businesses.
Learning new skills – algebra, yoga, or field service management software – is a difficult task. But with the right education, incentives, and process, you can turn your field techs into technical mavens in short order.
In Chicago, we know a bit about building winning teams. In honor of Opening Day, we take a look at Chicago’s current championship team and take away some lessons that can be applied to the field service world.