In the world of field service management software, one of the biggest choices consumers have to make is between cloud-based and locally hosted platforms. We lay out the case on why a cloud-based solution makes more sense for most service businesses.
Learning new skills – algebra, yoga, or field service management software – is a difficult task. But with the right education, incentives, and process, you can turn your field techs into technical mavens in short order.
In Chicago, we know a bit about building winning teams. In honor of Opening Day, we take a look at Chicago’s current championship team and take away some lessons that can be applied to the field service world.
Ten of the top 25 fastest-growing franchises in the US are field service businesses such as Mosquito Joe, Jan-Pro, and One Hour Heating and Air Conditioning. Why are more investors and entrepreneurs looking to service franchises over traditional franchising opportunities?
Pool maintenance and cleaning companies are faced with an overload of choices when it comes to choosing software – how can they determine what key features they need to look for in a software solution?
Automated drip campaigns and scheduled e-mails allow your service business to automatically follow up with customers on appointments, send time-sensitive offers, announce promotions in an instant, and more.
BI Dashboards provide stakeholders an at-a-glance view of what’s happening across their organization. Today, we explore how service businesses can create their own dashboard using Power BI + ServiceBridge.
With the rise of mobile apps and on-demand services such as Uber; tailoring the customer experience to be as seamless as possible. In this article we examine service businesses and how they can improve their customer experience process
Data-driven decisions are critical for helping a service business grow. In this article, we discuss the Jobs and Estimates report in ServiceBridge and how it can help business owners make intelligent decisions
Scaling any business can prove difficult – however, for franchise networks, they face even more challenges than a standard service business. In this article we take a look at some of the unique challenges of a field service franchise – as well as how to address them.
Is your service company making the most of it’s charitable activities? Learn how creative ways of giving back allow your company to have a more direct impact on those in need and provide additional exposure for your business.
At ServiceBridge, we get it – your expertise lies in shock and algaecides; not in SEO and algorithms. That’s why we’ve got some pointers from our marketing specialist to help your pool service business succeed.
Iconic brands such as BMW, Target, and Nike stick in our minds for a reason. They have made themselves different from the competition and defined a target customer. Today, we’ll give you some tips on doing the same for your service business.
At ServiceBridge, we’re always working to bring field service businesses the best technology tools to manage their team, customers and business. One of the newest features that we’re proud to announce is the introduction of a Public API for Reports – allowing for dynamic report data to be accessed by third party applications in a variety of methods.