April 18, 2017

The Failure of Server-Based Field Service Software

In the world of field service management software, one of the biggest choices consumers have to make is between cloud-based and locally hosted platforms. We lay out the case on why a cloud-based solution makes more sense for most service businesses.
April 13, 2017

Creating Tech-Savvy Field Technicians

Learning new skills – algebra, yoga, or field service management software – is a difficult task. But with the right education, incentives, and process, you can turn your field techs into technical mavens in short order.
April 10, 2017

Building a Winning Field Service Team

In Chicago, we know a bit about building winning teams. In honor of Opening Day, we take a look at Chicago’s current championship team and take away some lessons that can be applied to the field service world.
April 3, 2017

A Case for the Field Service Franchise

Ten of the top 25 fastest-growing franchises in the US are field service businesses such as Mosquito Joe, Jan-Pro, and One Hour Heating and Air Conditioning. Why are more investors and entrepreneurs looking to service franchises over traditional franchising opportunities?
March 28, 2017

Choosing the Right Pool Cleaning Software

Pool maintenance and cleaning companies are faced with an overload of choices when it comes to choosing software – how can they determine what key features they need to look for in a software solution?
March 23, 2017

E-mail Marketing + Automation for Service Businesses

Automated drip campaigns and scheduled e-mails allow your service business to automatically follow up with customers on appointments, send time-sensitive offers, announce promotions in an instant, and more.
March 20, 2017

Creating a Service Business Power BI Dashboard

BI Dashboards provide stakeholders an at-a-glance view of what’s happening across their organization. Today, we explore how service businesses can create their own dashboard using Power BI + ServiceBridge.
March 15, 2017

Customer Experience in Service Businesses

With the rise of mobile apps and on-demand services such as Uber; tailoring the customer experience to be as seamless as possible. In this article we examine service businesses and how they can improve their customer experience process
March 13, 2017

Software Requirements for Landscaping Companies

A survey of landscaping companies shows that what they expect in their software, what they want in the software, and what they actually use on a daily basis don’t always perfectly align.
March 7, 2017

Adopting New Field Service Software

Adopting any new software can be difficult – but service teams are faced with unique challenges compared to those in an office. How can business owners help adoption across their organization?
February 27, 2017

Why the Cloud Matters to Service Businesses

‘Cloud’ is more than just an overused technology buzzword – it helps keep your business data safe with consistent backups. What happens if your on-premise solution loses data?
February 21, 2017

Job and Estimate Reporting for Service Businesses

Data-driven decisions are critical for helping a service business grow. In this article, we discuss the Jobs and Estimates report in ServiceBridge and how it can help business owners make intelligent decisions
February 13, 2017

Challenges of Scaling a Field Service Franchise

Scaling any business can prove difficult – however, for franchise networks, they face even more challenges than a standard service business. In this article we take a look at some of the unique challenges of a field service franchise – as well as how to address them.
February 7, 2017

2017 Pool and Spa Show Recap

ServiceBridge’s experience at the 2017 Pool and Spa Show
February 3, 2017

Do I Need Custom Field Service Software?

For many companies, the choice between buying software and getting custom software built can be a difficult one. We weigh out the pros and cons of each option for field service businesses.
January 31, 2017

Creative Charitable Giving for Service Companies

Is your service company making the most of it’s charitable activities? Learn how creative ways of giving back allow your company to have a more direct impact on those in need and provide additional exposure for your business.
January 24, 2017

Digital Tips for Pool and Spa Professionals

In advance of our team’s attendance at the 2017 Pool and Spa Show in – ServiceBridge decided to find out what pool service customers look for when searching for services on Google.
January 19, 2017

Search 101 for Pool Cleaning Companies

At ServiceBridge, we get it – your expertise lies in shock and algaecides; not in SEO and algorithms. That’s why we’ve got some pointers from our marketing specialist to help your pool service business succeed.
January 17, 2017

Creating A Brand Message for Your Service Business

Iconic brands such as BMW, Target, and Nike stick in our minds for a reason. They have made themselves different from the competition and defined a target customer. Today, we’ll give you some tips on doing the same for your service business.
December 15, 2016

Servicebridge New Public API

At ServiceBridge, we’re always working to bring field service businesses the best technology tools to manage their team, customers and business. One of the newest features that we’re proud to announce is the introduction of a Public API for Reports – allowing for dynamic report data to be accessed by third party applications in a variety of methods.