From Franchise to Field

At the core of ServiceBridge is our powerful field service management mobile application. Our native applications for iOS and Android empower field technicians and owner operators to execute – allowing them to work efficiently and delight your customers. ServiceBridge allows you to create work orders, fill out inspection forms, document work, view their schedule, create estimates, and invoice customers - all from their mobile device in the field.

The ServiceBridge mobile application automatically syncs data from the field with the franchise reporting platform, giving franchisors real-time visibility into field operations. ServiceBridge's mobile platform for field service is powered with a robust, public API - allowing franchisors to connect our mobile application to third-party or custom-built solutions already in place, providing ultimate flexibility and a unique solution for your business' needs.

From Franchise to Field

At the core of ServiceBridge is our powerful field service management mobile application. Our native applications for iOS and Android empower field technicians and owner operators to execute – allowing them to work efficiently and delight your customers. ServiceBridge allows you to create work orders, fill out inspection forms, document work, view their schedule, create estimates, and invoice customers - all from their mobile device in the field.

The ServiceBridge mobile application automatically syncs data from the field with the franchise reporting platform, giving franchisors real-time visibility into field operations. ServiceBridge's mobile platform for field service is powered with a robust, public API - allowing franchisors to connect our mobile application to third-party or custom-built solutions already in place, providing ultimate flexibility and a unique solution for your business' needs.

Custom Franchise Management

ServiceBridge’s custom account structures for field service management franchises allow franchisors and master franchisees to easily oversee each branch.

The ServiceBridge custom account management structure provides full control across your franchise network, empowering franchisors to control every aspect of franchise operations:

  • Franchisor personnel have oversight of every brand in the franchise group with the ability to push changes, mandate settings, and run reports across a global network or on a set number of locations.
  • Brands and Territories in a franchise group have full control over their own network and the ability to make franchisor-level changes across all brand locations, and easily send performance data back to corporate headquarters.
  • Regional Headquarters allows for management of franchisees in a given zone or set, empowering district leaders and multi-location owners to manage and analyze their own network.
  • Franchisees have full control over their team with a full suite of field service management tools; with all necessary forms and settings from the franchisor.
  • Field Technicians get the power of the ServiceBridge mobile application - giving them in-field access to work orders, customer documentation and more.
  • To learn more about our field service management app, click here

Custom Franchise Management

ServiceBridge’s custom account structures for field service management franchises allow franchisors and master franchisees to easily oversee each branch.

The ServiceBridge custom account management structure provides full control across your franchise network, empowering franchisors to control every aspect of franchise operations:

  • Franchisor personnel have oversight of every brand in the franchise group with the ability to push changes, mandate settings, and run reports across a global network or on a set number of locations.
  • Brands and Territories in a franchise group have full control over their own network and the ability to make franchisor-level changes across all brand locations, and easily send performance data back to corporate headquarters.
  • Regional Headquarters allows for management of franchisees in a given zone or set, empowering district leaders and multi-location owners to manage and analyze their own network.
  • Franchisees have full control over their team with a full suite of field service management tools; with all necessary forms and settings from the franchisor.
  • Field Technicians get the power of the ServiceBridge mobile application - giving them in-field access to work orders, customer documentation and more.
  • To learn more about our field service management app, click here

Consistency Across Locations

ServiceBridge makes it easy to implement custom forms and produces throughout your organization. Branded, customized documents can be published across the franchise network, keeping work orders consistent.

Certifications, custom fields, contracts, service-level agreements, territory agreements and more can be stored in your ServiceBridge cloud connected account, giving both franchisee and franchisor every form needed for success with a few simple clicks.

ServiceBridge also simplifies accounting for franchisors by utilizing a powerful two-way connection with QuickBooks Online, making accounting and royalty reporting simple for franchisee and franchisor alike.

Consistency Across Locations

ServiceBridge makes it easy to implement custom forms and produces throughout your organization. Branded, customized documents can be published across the franchise network, keeping work orders consistent.

Certifications, custom fields, contracts, service-level agreements, territory agreements and more can be stored in your ServiceBridge cloud connected account, giving both franchisee and franchisor every form needed for success with a few simple clicks.

ServiceBridge also simplifies accounting for franchisors by utilizing a powerful two-way connection with QuickBooks Online, making accounting and royalty reporting simple for franchisee and franchisor alike.

Advanced Reporting Engine

ServiceBridge offers an incredibly robust, advanced reporting engine that gives franchisors full insight into the performance of individual locations and the entire network. Regional offices and franchisees have full access to branch-level data, empowering them to make better business decisions and grow their revenue. The ServiceBridge reporting engine allows users to run reports on any dataset, giving them full analytics across their business.

ServiceBridge includes a robust royalty reporting engine that can customized for different royalty terms. Franchisees can easily submit royalty reports with exemptions and notes, and franchisors can review, accept or reject royalty reports to ensure accuracy; making reporting simple for both parties.

Data standardization makes it easy for franchisors to run reports, regardless of how the franchisee enters the data. ServiceBridge includes Territory Analysis and Market Score, giving franchisors insight into how their branches perform given size of market and expected results.

Our powerful Marketing ROI reports give franchisors full insight into how national campaigns are affecting business at the local level. ServiceBridge also has a public API, allowing businesses to connect and visualize their data in a third-party program such as Microsoft Power BI, giving them real-time insights on business performance.

Advanced Reporting Engine

ServiceBridge offers an incredibly robust, advanced reporting engine that gives franchisors full insight into the performance of individual locations and the entire network. Regional offices and franchisees have full access to branch-level data, empowering them to make better business decisions and grow their revenue. The ServiceBridge reporting engine allows users to run reports on any dataset, giving them full analytics across their business.

ServiceBridge includes a robust royalty reporting engine that can customized for different royalty terms. Franchisees can easily submit royalty reports with exemptions and notes, and franchisors can review, accept or reject royalty reports to ensure accuracy; making reporting simple for both parties.

Data standardization makes it easy for franchisors to run reports, regardless of how the franchisee enters the data. ServiceBridge includes Territory Analysis and Market Score, giving franchisors insight into how their branches perform given size of market and expected results.

Our powerful Marketing ROI reports give franchisors full insight into how national campaigns are affecting business at the local level. ServiceBridge also has a public API, allowing businesses to connect and visualize their data in a third-party program such as Microsoft Power BI, giving them real-time insights on business performance.

Dedicated to Supporting Your Network

ServiceBridge offers unique support for franchise companies – we understand that managing, growing, and maintaining your network can be difficult. We offer best-in-class support, training, and service to ensure your continued success.

  • Data Migration: ServiceBridge will work with your team to ensure data from your legacy system is correctly imported into our cloud-based, secure system.
  • Dedicated Support: Our team of engineers, support technicians, and account executives is dedicated to helping your success – from resolving issues quickly to ensuring your team is making the best use of our system.
  • Simplified Onboarding: The ServiceBridge cloud-based platform can be deployed in days; not weeks or months. Our team works with your franchisees to get them onto your network; and ensures they have all of the franchise-specific forms needed for success.
  • Custom Development: No out-of-the-box solution is right for everyone. Our team of engineers works with franchise companies to develop custom features to fit their unique needs.
  • Constantly Improving: Unlike legacy software providers that provide little in the way of support or product updates, we offer a dedicated franchise support team that will work with your franchisees to help them onboard onto our platform; and release new product updates every two weeks.

Dedicated to Supporting Your Network

ServiceBridge offers unique support for franchise companies – we understand that managing, growing, and maintaining your network can be difficult. We offer best-in-class support, training, and service to ensure your continued success.

  • Data Migration: ServiceBridge will work with your team to ensure data from your legacy system is correctly imported into our cloud-based, secure system.
  • Dedicated Support: Our team of engineers, support technicians, and account executives is dedicated to helping your success – from resolving issues quickly to ensuring your team is making the best use of our system.
  • Simplified Onboarding: The ServiceBridge cloud-based platform can be deployed in days; not weeks or months. Our team works with your franchisees to get them onto your network; and ensures they have all of the franchise-specific forms needed for success.
  • Custom Development: No out-of-the-box solution is right for everyone. Our team of engineers works with franchise companies to develop custom features to fit their unique needs.
  • Constantly Improving: Unlike legacy software providers that provide little in the way of support or product updates, we offer a dedicated franchise support team that will work with your franchisees to help them onboard onto our platform; and release new product updates every two weeks.
 

Critter Control: Powered by ServiceBridge

Critter Control is North America’s largest franchise network devoted to wildlife removal and remediation. Learn how ServiceBridge has helped Critter Control save time, eliminate paperwork, and make operations more efficient from the franchise to the field.

Critter Control: Powered by ServiceBridge

Critter Control is North America’s largest franchise network devoted to wildlife removal and remediation. Learn how ServiceBridge has helped Critter Control save time, eliminate paperwork, and make operations more efficient from the franchise to the field.

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