We provide this overview so that you can better understand the security measures we've put in place to protect the information that you store using GPS Insight Field Service Management (FSM).
We encrypt the files that you store on GPS Insight FSM using the AES standard. Encryption for storage is applied after files are uploaded. We do not manage the encryption keys.
GPS Insight FSM uses Windows Azure for data storage. Windows Azure stores data over several geographically dispersed data centers. According to Windows, they are managed, monitored, and administered by Microsoft operations staff that have years of experience in delivering the world's largest online services with 24 x 7 continuity.
You can find more information about Windows Azure's security at the Windows Azure Trust Center
Your files are sent between GPS Insight FSM's mobile app and our servers over a secure channel using 256-bit SSL encryption where supported. Not all mobile media players support encrypted streaming, so media files streamed from our servers are not always encrypted.
Your Data is Backed Up
GPS Insight FSM and Windows Azure keep redundant backups of all data over multiple locations to prevent the remote possibility of data loss.
Compliance with Laws and Law Enforcement
You think you've found a security exploit?
We take a number of measures to ensure that the data you store on GPS Insight FSM is safe and secure. While we're very confident in our technology, we recognize that no system can guarantee data security with 100% certainty. For that reason, we will continue to innovate to make sure that our security measures are state of the art, and we will investigate any and all reported security issues concerning GPS Insight FSM's services or software. Please report security issues to support@GPS Insight FSM.com.