Some service companies are reluctant to introduce mobile devices into their workflow due to concerns about costs, privacy, and efficiency. While challenges exist, the benefits of equipping your team with mobile devices are numerous – helping you keep customers happy and grow the bottom line.
That camera on your mobile device can be used for more then just selfies. Job photos (and videos) provide a powerful tool for your service business, creating transparency, providing context to your team, and building trust with your customers.
Most service management software is geared towards a broad audience, meaning it’s not a perfect fit for your business. With custom forms + templates, ServiceBridge can tailor our software to provide a complete solution for your unique needs.
We’re getting ready to roll out some updates to the mobile app to make the experience simpler and more efficient for field technicians. The first of many updates are described in this article: updates to the dashboard screen and updates to the list view filters.
At ServiceBridge, our team is constantly listening to user feedback and watching trends in field service management space to determine how we can best serve our customers. Our goal is to provide you with the best set of tools possible to run and grow your service business. Here is just a sample of things we’re working on..
It takes more then one tool to get the job done. But building the right toolbox is important – and for service businesses, integration between the software programs they rely on is critically important.
Today’s medical devices are more complex then ever, providing patients with better outcomes and a higher level of care. But safety is paramount when it comes to all phases of the medical device lifecycle. Here’s how to ensure the highest level of safety for patients.
On May 25th, the General Data Protection Regulation goes into effect, setting new rules on how businesses can collect data on EU citizens. Here’s what the GDPR means for ServiceBridge users and field service companies.
Field service management helps companies optimize their workflow with digital work orders – but in some cases, a standard work order is not enough. Digital forms in ServiceBridge compliment work orders to complete the workflow cycle.
“Sales” can be a scary word to some – conjuring up images of unethical stock brokers and shady used car salesmen. But the modern approach to sales couldn’t be further from these portrayals. Today’s sales process focuses on trust, relationships, and a team effort to get the deal done.
Broken brackets, buzzer beaters, upsets and more – the Madness of March is coming to an end. But the Final Four, and each team’s path to the big show, provides important takeaways for field service businesses.
Life moves pretty fast. So do customer’s expectations. We take a look at 5 key trends in what customers expect from the service industry, and take a look at how FSM software can help businesses stay ahead of the curve.
Prospective franchisees have dozens of options of who to invest their money and time with. How can your service-based franchise stand out and win more new franchisees? The right tools and the right approach can help close the deal.