We’re getting ready to roll out some updates to the mobile app to make the experience simpler and more efficient for field technicians. The first of many updates are described in this article: updates to the dashboard screen and updates to the list view filters.
At ServiceBridge, our team is constantly listening to user feedback and watching trends in field service management space to determine how we can best serve our customers. Our goal is to provide you with the best set of tools possible to run and grow your service business. Here is just a sample of things we’re working on..
It takes more then one tool to get the job done. But building the right toolbox is important – and for service businesses, integration between the software programs they rely on is critically important.
Today’s medical devices are more complex then ever, providing patients with better outcomes and a higher level of care. But safety is paramount when it comes to all phases of the medical device lifecycle. Here’s how to ensure the highest level of safety for patients.
On May 25th, the General Data Protection Regulation goes into effect, setting new rules on how businesses can collect data on EU citizens. Here’s what the GDPR means for ServiceBridge users and field service companies.
Field service management helps companies optimize their workflow with digital work orders – but in some cases, a standard work order is not enough. Digital forms in ServiceBridge compliment work orders to complete the workflow cycle.
“Sales” can be a scary word to some – conjuring up images of unethical stock brokers and shady used car salesmen. But the modern approach to sales couldn’t be further from these portrayals. Today’s sales process focuses on trust, relationships, and a team effort to get the deal done.
Broken brackets, buzzer beaters, upsets and more – the Madness of March is coming to an end. But the Final Four, and each team’s path to the big show, provides important takeaways for field service businesses.
Life moves pretty fast. So do customer’s expectations. We take a look at 5 key trends in what customers expect from the service industry, and take a look at how FSM software can help businesses stay ahead of the curve.
Prospective franchisees have dozens of options of who to invest their money and time with. How can your service-based franchise stand out and win more new franchisees? The right tools and the right approach can help close the deal.
New Year’s Resolutions – admirable goals that rarely become a reality. Over 80% of New Year’s resolutions are abandoned by February 9th. If your resolution is to grow your service company, here’s how to build a plan that leads you to success well after most resolutions have been broken.
The end of the year gives us time to reflect on our journey, celebrate our victories, and plan for what’s next. At ServiceBridge, we’ve accomplished a lot in 2017 – and have even bigger plans for 2018.
Many franchise networks rely on proprietary software to run their network, citing unique needs in workflow. But the ‘perfect match’ comes at a cost – proprietary systems are filled with limitations that can hold back your franchise’s growth.
To remain competitive, field service companies must not only implement the latest technology, but stay ahead of competitors and figure out what’s next. We take a look at where field service is going in 2020 – and beyond