Getting paid shouldn’t be the hardest part of running a service business. Yet for many teams, collecting payments still means juggling invoices, emails, portals, and follow-up calls—slowing cash flow and adding unnecessary work for office staff and technicians alike.
ServiceBridge simplifies the entire payment process by giving you multiple, seamless ways to collect payment—now including Text to Pay, a faster, more convenient option designed for today’s mobile-first customers.
Multiple Ways to Get Paid—All in ServiceBridge
ServiceBridge makes it easy for customers to pay and for your team to get paid, without switching systems or creating extra steps.
With ServiceBridge, you can collect payments through:
- Invoicing – Send professional invoices directly from the platform
- Email – Deliver invoices and payment links straight to your customer’s inbox
- Customer Portal – Allow customers to view and pay invoices online at their convenience
- NEW: Text to Pay – Enable customers to pay instantly from their phones with a simple text message
Each option is designed to remove friction from the payment process and help your business collect revenue faster.
Now Introducing: Text to Pay
Text to Pay is the newest way ServiceBridge helps you close the gap between invoicing and payment.
With Text to Pay, customers receive a secure payment link directly via text message, allowing them to pay invoices immediately from their mobile devices—no logins, no phone calls, no delays.
Why Text to Pay Matters
Faster Payments & Improved Cash Flow
Text to Pay removes obstacles between you and your customers, helping you get paid sooner.
- Customers can pay invoices instantly from their phones
- Fewer delays caused by missed emails or forgotten follow-ups
- Reduced Days Sales Outstanding (DSO) without changing your billing process
When payments are easier, they happen faster.
Reduced Operational Support
Manual payment collection takes time—and pulls staff away from more valuable work. Text to Pay helps eliminate those inefficiencies.
- Fewer inbound calls to take payments over the phone
- Less manual follow-up on outstanding invoices
- Office staff can focus on scheduling, dispatching, and customer support instead of chasing payments
The result: smoother operations and a more productive back office.
Improved Customer Experience
Today’s customers expect fast, digital, mobile-friendly experiences—and Text to Pay delivers.
- Meet customers where they already are: on their phones
- No need to log into a portal or call the office
- Simple, intuitive, mobile-first payment experience
- Customers pay on their own time, in just a few taps
Technicians don’t have to handle payments, and customers don’t have to wait—creating a better experience for everyone.
Powered by ServiceBridge Integrated Payments
Text to Pay is available exclusively with ServiceBridge Integrated Payments, powered by CardConnect.
Integrated Payments allow invoices, payment links, and customer communications to work together seamlessly—creating a smoother, more connected experience for both your team and your customers.
Without Integrated Payments, businesses miss out on:
- Faster collections
- Automated payment workflows
- The convenience modern customers expect
Already using ServiceBridge but not Integrated Payments? You may be leaving faster payments and operational efficiency on the table.
Why Text to Pay Matters Now
Customer expectations are shifting toward digital, mobile-first payment options. Businesses that still rely on manual invoicing, phone payments, or repeated email follow-ups risk slower cash flow and higher administrative burden.
Text to Pay helps you:
- Get paid faster
- Reduce internal workload
- Deliver a modern, professional payment experience
All without changing how your team works day to day.
Send Invoices. Get Paid Digitally. All in One Platform.
With ServiceBridge Payments and Text to Pay, invoicing and collections become part of a single, connected workflow—so you can spend less time chasing payments and more time growing your business.
